E-HR Records in Zimbabwe: Balancing Data Privacy, Security, and Regulatory Compliance

Abstract

The adoption of electronic Human Resource (e-HR) records is transforming HR management globally, offering enhanced efficiency, accessibility, and decision-making. However, in Zimbabwe, organisations face significant challenges in data privacy, cybersecurity, and regulatory compliance, hindering the full realisation of e-HR benefits. This study examined the current state of e-HR adoption in Zimbabwe, comparing it to global best practices and identifying critical gaps in technological infrastructure, legal enforcement, and cybersecurity readiness. Using a Systematic Literature Review (SLR), the study applied the Technology Organisation-Environment (TOE) framework, GDPR principles, and the CIA Triad model to analyse Zimbabwe’s HR digitalisation landscape. Findings revealled uneven adoption rates, with large organisations progressing faster than SMEs, weak regulatory enforcement, and high vulnerability to cyber threats due to limited security investments. The study proposed strategic interventions, including strengthening regulatory oversight, enhancing cybersecurity measures, and aligning HR practices with international standards. The findings contributed to the discourse on HR digital transformation in emerging economies, offering policy recommendations to ensure a secure and efficient transition to digital HR records in Zimbabwe.